Privacy & cookies

Your information.

Last updated: 22 October 2026.

Who is responsible

Lincolnshire Home & Property Services is responsible for the personal information collected through this website and enquiry service.

For enquiries or privacy requests, email enquiries@lincolnshirehomes.co.uk.

What we collect and why

The enquiry form collects your name, email, chosen service and description of the job. You may also provide your phone number, property postcode and address, your relationship to the property and photographs. We use this information to respond, discuss the work, prepare a quote and arrange a service if you decide to proceed. Sending an enquiry does not create a booking or subscribe you to marketing.

Our lawful basis is taking steps at your request before entering a contract, and performing a contract when work is agreed. For general correspondence and protecting the service from misuse, we rely on our legitimate interests in responding to relevant requests and operating a secure business. We also retain information where needed to meet legal obligations, such as accounting requirements. We do not use the form for automated decisions about you.

Photographs

Photographs are optional. Please include only what is needed to explain the job, avoiding people, documents, valuables, access codes or sensitive personal information. Selected photos are resized and converted to JPEG in your browser before being sent; this removes the original file metadata. Resized photos are attached to the enquiry email.

How enquiries are processed

The website is hosted through ChatGPT Sites (OpenAI, using Cloudflare infrastructure). Enquiries pass through n8n Cloud and are delivered to our Microsoft 365 mailbox at enquiries@lincolnshirehomes.co.uk. A private enquiry record holds the submitted text, reference, photo filenames and delivery status. Photo contents are sent as email attachments and are not stored in that enquiry table. Full successful and failed workflow execution logs are disabled.

These service providers process information to deliver hosting, automation and email. Hosting and email systems may also process technical information such as IP addresses, request times and security logs. We may share relevant job information with a professional involved in providing a service you request, or with advisers and authorities where necessary for legal obligations or claims. We do not sell your information.

Service providers may process information outside the UK. Where restricted international transfers occur, applicable data-protection safeguards are required. Contact us if you would like information about the arrangements relevant to your enquiry.

How long information is kept

We keep enquiry records and emails only for as long as needed to respond, provide the requested service and deal with relevant follow-up, complaints or claims. The period depends on whether work proceeds, when we last communicated and any legal or accounting obligations. Photographs are kept only while useful for those purposes. Records no longer needed should be deleted; contact us to request deletion or ask about a particular record.

Your rights

Subject to the applicable conditions, you can ask for access to your personal information, correction, deletion, restriction of processing or a portable copy. You can object to processing based on legitimate interests. Contact enquiries@lincolnshirehomes.co.uk to exercise these rights; we may need to confirm your identity. You can also complain to the Information Commissioner’s Office. We would welcome the chance to address a concern first.

Cookies, browser storage and media

We have not enabled analytics or advertising tracking. A session-only browser-storage flag prevents the optional logo introduction replaying in the same tab. It contains no contact or enquiry details. Hosting security systems may use necessary cookies. Images, fonts and the introduction are served with the website; no third-party video player is loaded. Illustrative scenes are AI-generated, not photographs of actual staff, customer jobs or endorsements.

This notice will be updated when the operator or processing arrangements change.